Each of these courses can be tailored or customized to your specific needs.

Diversity in the Workplace

In this look at communication stereotypes and prejudices, participants examine political correctness and demographic identification before exploring the influence of primary and secondary components on assumptions toward fellow employees or customers.

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Generational Diversity Management

Discussions of workplace diversity usually focus on race, ethnicity, gender, sexual orientation, and disability. Another slice of diversity is generational diversity. In any large organization, there are bound to be divisions, units, or work teams where at least four distinct generations are working side by side. This seminar examines important differences between these generations in the way they approach work, work/life balance, employee loyalty, and authority. The seminar also includes strategies for leading and coaching a multi-generational workforce.

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Leading Diverse Teams

This seminar focuses on tools for supervisors to effectively manage diverse teams while keeping them productive and satisfied. Participants will explore techniques and strategies to effectively encourage, create, and support team diversity and while leveraging strengths to support innovative and performance driven outcomes.

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Managing Diverse Teams

Effective teams help organizations accomplish important tasks. Every manager wants to be in charge of a high-performance work team—a team that not only knows how to do the assigned task, but also does it with creativity and enthusiasm. Such a team offers the opportunity for synergy—the creation of a whole that is greater than its parts. When synergy occurs, a team accomplishes more than the total of its members’ individual capabilities. Effective teams also satisfy the needs of its members. Members believe their participation matters and they are satisfied with their tasks, accomplishments, and interpersonal relationships. This seminar provides techniques to effectively manage and lead mixed groups of people in today’s diverse workforce.

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