Making Effective Decisions

A Foundational Business Skills Course

*This course can be tailored or customized to your specific needs.

Course Overview
Learn techniques for making effective decisions, including idea generation and decision evaluation. By exploring the fundamentals of creative and critical thinking, participants practice making good decisions using case studies and example scenarios.


  1. Develop insight into decision making and collaboration
  2. Enhance your toolkit for solving problems and making sound decisions
  3. Learn to think creatively and work toward creative solutions
  4. Identify barriers to sound reasoning

Lesson 1: Develop insight into decision making and collaboration

  • Identify components of a good decision
  • Factors that influence natural decision making
  • Examine quality control in decision making
  • Understand problems from multiple perspectives
  • Practice effective listening and questioning skills

Lesson 2: Problem solving tools

  • Define the problem
  • Identify success criteria
  • Generate alternative solutions
  • Analyze facts, assumptions, and impacts

Lesson 3: Thinking creatively

  • Define critical thinking
  • Create new ideas – brainstorm, cause/effect, mind-mapping
  • Form a creative environment

Lesson 4: Barriers to reasoning

  • Understand common barriers to decision making
  • Identify blocks to creativity
  • Analyze mind set, emotional state, focus, patterning, etc.
  • Create and/or adopt a decision making process