Conducting Effective Interviews

A Human Capital Course

*This course can be tailored or customized to your specific needs.

Course Overview

This seminar will focus on creating and conducting highly effective interviews that solicit detailed answers to key questions. Participants will examine the psychology of interview questions and determine the behaviors of a high-impact interview. In addition, this seminar will enable participants to streamline the assessment process by matching testing methods with job and legal requirements. Participants will also review the legalities of workplace testing and identify jobs that could require testing.


  1. Utilize preparation techniques for conducting effective interviews
  2. Understand the legal framework around interviews
  3. Identify the challenges of different styles of interviews
  4. Conduct a millennial interview

Lesson 1: Preparation

  • Conduct a job analysis (utilize feedback from SMEs)
  • Pre-interview assessments and how to effectively utilize them in the process
  • Assemble a diverse panel of interviewers
  • Prepare questions in advance
    • Check with HR to ensure compliance
  • Have scenario questions prepared – What if? What would you do?
  • Check candidate’s social media profile
    • LinkedIn
    • Facebook
    • Twitter

Lesson 2: Select a Style of Interview

  • Face-to-Face – (have an HR rep present)
    • Panel
    • Individual
  • Focus on the interview during the interview
  • Telephone
  • Skype
    • Test technology first
    • Technology challenges
  • Take detailed notes

Lesson 3: Legalities of the Interviewing Process

  • Understand updated HR policies
  • Identify what you can and cannot ask a candidate
  • Where does the interview fit in the entire hiring process?

Lesson 4: Interviewing a Millennial

  • Ask “millennial-based” questions
    • What’s your favorite part about working on a team?
    • Where do you like to volunteer?
    • Where do you see yourself this time next year?